Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when you:

• Create an account: Name, email address, and authentication credentials (via Manus OAuth)
• Enroll in a course: Payment information (processed securely through Stripe), billing address
• Use the Service: Course progress, lesson completion data, quiz responses, certificate generation
• Contact us: Any information you choose to provide in support requests or feedback

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process your course enrollment and payments
• Track your progress and issue completion certificates
• Send you course updates, module completion emails, and important service announcements
• Respond to your support requests and feedback
• Analyze usage patterns to improve course content and user experience
• Prevent fraud, abuse, and security incidents

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: We use third-party services including Stripe (payment processing), Manus (authentication), SendGrid (email delivery), and AWS S3 (file storage). These providers are contractually obligated to protect your data.
• Legal Requirements: We may disclose information if required by law, subpoena, or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share information for any other purpose with your explicit consent.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (HTTPS/TLS), secure authentication (OAuth 2.0), encrypted data storage, and regular security audits. However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Authentication cookies: Keep you logged in between sessions
• Analytics: Understand how users interact with the Service (via privacy-focused analytics)
• Preferences: Remember your settings and preferences

You can control cookies through your browser settings, but disabling cookies may affect functionality.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Course progress data and certificates are retained indefinitely to support lifetime access. If you request account deletion, we will delete or anonymize your personal information within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, financial records).

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-out: Unsubscribe from marketing emails (course-related emails are required for service delivery)
• Data Portability: Request your data in a machine-readable format

To exercise these rights, contact us at [email protected].

8. Children's Privacy

The Service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately and we will delete it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to the United States and other countries where we operate.

10. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email to enrolled students. The "Last updated" date at the top of this page indicates when the policy was last revised. Continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Website: https://askrpm.ai/contact